The Ultimate Guide to Preparing Your Serviced Accommodation for Guests

How to Prepare Your Serviced Accommodation for Guests

If you want more bookings and 5-star reviews, you must prepare your serviced accommodation for guests with care. A clean, safe, and welcoming property sets you apart and increases repeat stays.

Below, you’ll find the essential steps to get your accommodation guest-ready.

1. Deep Clean Every Room

Cleanliness is non-negotiable. Before every check-in:

• Disinfect kitchens and bathrooms

• Dust surfaces and furniture

• Wash all bed linens and towels

• Vacuum and mop floors

• Remove clutter and personal items

A spotless property builds trust and improves guest satisfaction.

2. Check All Amenities and Appliances

Guests expect everything to work perfectly. Make sure to:

• Test WiFi and smart TVs

• Check heating, lighting, and kitchen appliances

• Refill tea, coffee, and toiletries

• Replace batteries in remotes and alarms

3. Create a Warm Welcome

Small details can turn a stay into an experience:

• Leave a welcome basket with snacks or local treats

• Add fresh flowers or scented candles

• Provide clear instructions for check-in

4. Prepare an Information Pack

Include everything your guests need to know:

• WiFi details

• Emergency contacts

• House rules and check-out instructions

• Local recommendations

This reduces questions and helps guests feel at ease.

5. Focus on Safety and Compliance

Safety is essential. Check these items regularly:

• Smoke and carbon monoxide detectors

• Fire extinguishers

• First aid kit

• Clear emergency exits

Always comply with local regulations and insurance requirements.

6. Personalise for Your Audience

Tailor amenities to your target guests:

• Business travelers: High-speed WiFi, work desk, iron

• Families: Travel cot, highchair, board games

• Couples: Luxury toiletries, soft lighting

A personal touch helps you stand out from competitors.

FAQs About Preparing Serviced Accommodation

Q: What is the most important step to prepare serviced accommodation for guests?
A: A thorough cleaning and clear information pack are essential for guest satisfaction.

Q: How often should I check safety equipment?
A: Test alarms and inspect fire safety gear before every booking.

Q: What are easy ways to make guests feel welcome?
A: Small gestures like welcome baskets, local guides, and fresh flowers make a big difference.

Final Thoughts

When you prepare your serviced accommodation for guests with care and attention to detail, you create a five-star experience that leads to great reviews and more bookings.

Need help managing your property? Contact Aurora Stay UK today to discover our professional property management solutions.